Tristar Communications Voice Broadcasting Services

Our solution helps companies across industries to easily convert their existing customers and new customers into more business by using the right combination of media to deliver the right message at the right time. It is an integrated, fully automated multimedia database marketing application that enables companies to manage complete voice broadcasting campaigns at the lowest combined cost per contact.

Key Features Ensure Incredible Success: All the tools and interfaces that our solution offers to our customers aim at implementing and executing successful campaigns with the highest level of response rates, a constant stream of leads to the sales force, and a unique opportunity to enhance customer profitability rates.

Time Savings: Communication is instant and there is no ramp up time. Schedule your messages to arrive at precise times.

Huge Capacity:  Our system can deliver hundreds of thousands of messages an hour.

Surveys / Data Collection:  Survey your customers, members or constituent base and get immediate feedback. Recipients use their touch-tone phone pad and responses are captured, sorted and retrieved online. This can also include retrieving credit card information for orders or donations.

"Hot Key" Transfer: Why hire call agents to dial out when your prospects or members will call you? Recipients of your voice message can press "0" and be immediately connected with your live operator. You leads are already "pre-qualified"!

Intuitive Answering: We can recognize a live answer from an answering machine. So, you can record one message to play for an answering device, and one for a "live" answer. It’s simple, reliable and doesn’t tie up your phone lines. Detailed, real-time reporting and rapid turnaround times make this a very effective tool to personally get the information you need, quickly.   

Answering Machine Only  Answering Machine Only Voice Messages are cheaper and more effective than direct mail, especially the three days before voting. These messages are powerful because the recipient actively listens to your message at their convenience. Voice broadcast is a part of most successful campaigns for one simple reason: it wins close elections. Ask us about powerful software to manage campaigns and voter lists!
Not all Voice Broadcast is equal. We offer:

Three attempts to reach an answering machine, producing better results.
99% accuracy at detecting answering machines.
8-bit voice sampling on your message (as opposed to 4-bit used by others, creating an echo sounding message).
Strategic consulting and competitive pricing (as low as 9 cents a number).
If a call is answered, a female voice says "sorry, wrong number." You get what you pay for---don't be fooled by 6 cents a number and think you get our superior quality.

Have you done all you can to win? If you lose a close race and wonder if there is anything else you could have done to win---well, the answer is: Answering Machine Only Voice Broadcast messages. Have your voice message on targeted answering machines the day before the election! Or, give the one-two punch with a Friday spouse/citizen call and a Monday candidate message. Target messages to "super voters" for early voting and absentee voting. We can help you acquire targeted lists with phone numbers.

Tristar Outbound voice broadcasting and voice mail broadcast allows you to instantly send hundreds or even thousands of interactive phone calls with ease while managing the entire process right from the Web. Instantly send alerts, notifications, reminders, political calls, product updates, get out the vote - GOTV - messages, interactive polls or surveys with ease right from the Web.

Your free Tristar account guides you through the process of recording and storing your messages, managing your call lists, scheduling delivery as well as viewing and downloading real-time call and caller key press results.

Tristar is great for beginners and seasoned professionals alike. Beginners will love Tristar's easy to use voice broadcasting interface that guides you through the entire process with a Campaign Checklist as well as tips from the Campaign Expert. Seasoned pros will love Tristar's advanced features such as recipient targeting, call monitoring, scheduling, controlling the rate of call delivery and customized text to speech (TTS).

No set up fees, no monthly minimums: With Tristar Outbound voice broadcasting and voice mail broadcasting, there are no costly setup fees or minimums call commitments. There are also no charges for busy or non-answered calls. Send as many or as few calls as your project requires and you can test Tristar Outbound absolutely free!

Price: Tristar does not charge for unsuccessful calls such as busy or non-answered calls. Tristar only charges for successfully delivered calls.

Instant online set up and execution: Create, schedule and launch a full-blown call campaign instantly right from the Tristar Web Site. Take a survey or a poll, send notifications, reminders or alerts with Tristar. Voice broadcasting, its fast and its easy.

Launch by Phone Option: Launch by Phone option allows you the convenience of initiating your call campaign by telephone. This premium service is perfect for time sensitive calls such as emergency alerts and notifications.

Target specific types of call recipients: Optimize your call campaign for answering machines, live answers or both. Tristar can automatically detect whether a live person or answering machine answered the call and deliver your call accordingly.

Easy recording options: Record your messages using Tristar's dial in service or your own computers microphone and speakers. You can even upload sound files created by professional announcers.

Visual call designer: Once you have recorded your voice messages, you can arrange them quickly and easily with Tristar's easy-to-use campaign designer, available from within your Tristar account.

Powerful call list management: Tristar can use your existing call lists from the applications that you are most familiar with such as Microsoft Excel and Access as well as industry standard formats such as ASCII comma delimited.

Schedule call delivery times: Set delivery dates and times. Run a call campaign at different times in a single day or spread it out over multiple days.

Organize your messages and call lists into "Call Campaigns": Tristar voice broadcast automatically organizes your voice messages and call lists into call campaigns. Call campaigns can then be scheduled, modified, reused and compared to one and other to get you the results you want.

Total Web based campaign control: Start, stop, pause, speed up or slow down a campaign from within your Tristar account.

Connect to live operator: Allows those who receive your voice message the ability to press a key and instantly the call is routed to the phone number of your choice.

Conditional call branching: Build as simple or as detailed of a call design as needed. Voice broadcasting call flow can be controlled by the call recipient input, branching to specific points based on the call recipient's key presses. Branch on specific key presses, no key presses and incorrect key presses.

Key press verification: When a call recipient presses one or more keys in response to a voice prompt, you can optionally have the key presses spoken back to the call recipient, with the option for the call recipient to re-enter or accept.

Powerful call transfer management: Transfer call recipients to a phone number of your choice - perfect for "press 0 for a live operator" applications. Tristar's powerful call transfer management can automatically pause dialing when all of your available operators are talking and resume dialing as soon as one becomes available.

On-hold custom music or message: Call recipients can listen to a unique message or music selection that you record. Re-enforce your sales message or choose a music selection that fits your target audience to a tee.

Automatic re-dial of unsuccessful calls: Calls that were not answered are automatically re-dialed free of charge. You can even choose additional re-dialing with Tristar's one click re-dial feature.

Reporting of caller response by key press: Real-time reporting captures all recipient key presses allowing you to identify call responses. Additionally, call responses are matched up with all the information from your call list, making it easy to identify which recipient produced which responses. Download your voice broadcasting results into Microsoft Excel and other applications.

Permission based opt in, opt out control: Allows you to design your call campaign in a manner that asks recipients permission to play your voice message. Based on recipients key press your message is either played or the call is ended. All reporting is provided real time to insure proper record keeping of those who have opted in or out based on your campaign design.

Automatic do not call list management: Professional do not call list management tools allow you to honor the request of those who wish to opt out of future call campaigns. Call recipients can add themselves to your do not call (DNC) list by pressing a key during the call. In addition, you can upload your existing do not call list into your account and Tristar will automatically remove any number on the do not call list from all of your future call campaigns.

Automatic removal of duplicate numbers: This feature ensures that you do not send duplicate calls to the same recipients and saves you money by removing these numbers from you call list prior to launching your call campaign.

Voice Merge with text to speech (TTS): Personalize each message for the intended recipient with realistic human sounding text to speech (TTS). Send alerts and notifications, reminders, rates, names, numbers and more. Choose either a male or female voice and even control pitch, speed and the volume of the voice used.

Web-based autodialer: More powerful than the most expensive autodialer. Easier to use than any traditional auto-dialer. Best of all no autodialer or equipment or equipment is need to use Tristar.

Personalized service: A Tristar voice broadcast account representative will take the time to get you started using Tristar and will continue to support your needs on an ongoing basis.

Telephone and email support: Assistance and technical support available via email and telephone, with quick response time. At Tristar, the customer always comes first.